DOWNLOADING THE APP AND SETTING UP YOUR LOGIN
The very first thing to do once you've got your Kangaroo product is to download the Kangaroo Security app! The app will guide you through the simple setup process, step by step, and is where you'll go to control your system.
WHERE TO FIND THE APP
Our app is available to download both in the Apple App Store and the Google Play Store. Just search "Kangaroo Security". It's free to download!
SETTING UP YOUR ACCOUNT
When you open the app for the first time, it will walk you through a little "Get To Know Us" slideshow. You can swipe through by clicking the blue arrow at the bottom of the screen!
- MOBILE PHONE NUMBER VERIFICATION
To make sure your account is authentic and secure, you'll first be asked to type in your mobile phone number and then press "Verify".
2. ENTER THE TEXT CODE
You'll get a text message on your phone with a code in it. You enter that code and then press "Submit".
3. AGREE TO OUR PRIVACY POLICY
Read it beforehand if you want to. But you'll need to press "Agree & Continue" before you can finish setting up your account!
4. INTRODUCE YOURSELF
Enter your full name and email address, then press the big blue arrow.
5. NICKNAME YOUR HOME
You haven't picked an endearing name for your home yet? Well, now's your chance. (Or just call it Home).
6. ENTER YOUR ADDRESS
Your address is just used for emergency situations so that authorities can be directed to your home should you choose a Professional Monitoring Plan. Be sure to press "Allow" when prompted, as shown below!
7. NOTES FOR AUTHORITIES
The final screen of the account setup process will ask you to jot down anything you would want someone to know when responding to a 911 call at your home -- do you live in a gated community with a code? Do you have a dog whose bark is worse than its bite? Let 'em know!
Comments
1 comment
My kangaroo app from the Apple Store is not the same as the one you describe
It doesn’t take me through the “getting to know you step” and won’t accept my mobile number
Keeps coming up with an error message all the time and each time I have tried a different procedure
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