How do I create my Kangaroo account?

DOWNLOADING THE APP AND SETTING UP YOUR LOGIN

The very first thing to do once you've got your Kangaroo product is to download the Kangaroo Security app!  The app will guide you through the simple setup process, step by step, and is where you'll go to control your system. 

WHERE TO FIND THE APP

Our app is available to download both in the Apple App Store and the Google Play Store.  Just search "Kangaroo Security".  It's free to download!

SETTING UP YOUR ACCOUNT

When you open the app for the first time, it will walk you through a little "Get To Know Us" slideshow. You can swipe through by clicking the blue arrow at the bottom of the screen! 

1. MOBILE PHONE NUMBER VERIFICATION

To make sure your account is authentic and secure, you'll first be asked to type in your mobile phone number and then press "Verify".

2. ENTER THE TEXT CODE

You'll get a text message on your phone with a code in it. You enter that code and then press "Submit".

3. AGREE TO OUR PRIVACY POLICY

Read it beforehand if you want to. But you'll need to press "Agree & Continue" before you can finish setting up your account!

4. INTRODUCE YOURSELF

Enter your full name and email address, then press the big blue arrow.

5. NICKNAME YOUR HOME

You haven't picked an endearing name for your home yet? Well, now's your chance. (Or just call it Home).

6. ENTER YOUR ADDRESS

Your address is just used for emergency situations so that authorities can be directed to your home should you choose a Professional Monitoring Plan. Be sure to press "Allow" when prompted, as shown below!

7. NOTES FOR AUTHORITIES

The final screen of the account setup process will ask you to jot down anything you would want someone to know when responding to a 911 call at your home -- do you live in a gated community with a code? Do you have a dog whose bark is worse than its bite? Let 'em know!