Our 24/7 Pro-Monitoring service is handled by a UL certified center. If you can't respond to an alert yourself, a professional monitoring agent will handle the situation, call 911, and direct authorities to your house. They will also provide guidance over the phone in the case of an emergency.
Are you sure you don't want this? If you don't need this, just go to Settings>Contact Authorities>Turn Off. Then go Settings>Notifications>Voice Call Notification>Turn Off.