Have you recently changed your Wi-Fi connection that made your Kangaroo devices go offline? You may need to reset your Video doorbell Camera to be able to link it to your new Wi-Fi.
To reset your video doorbell camera, follow these steps:
Step 1. From the mounting plate, push the video doorbell camera upwards.
Remove the video doorbell camera from its mounting plate by pushing it upwards. This way, you can locate the reset button of the device.
Step 2. Locate the reset button at the bottom part of the device.
The reset button can be located at the bottom part of the device where there is a rubber cover. Pull open the rubber cover and beside the micro USB port is the reset button as seen below:
Step 3. Press and hold on the reset button for 5-10 seconds long.
Once the reset button has been located, press and hold on to it for 5-10 seconds long until you hear the video doorbell camera say, “System will reset”. While pressing and holding on the reset button, the light indicator on the video doorbell camera should also turn red.
You can also watch this video to have a better look on how to properly reset your device: