Jon Dennis Cruz

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Activity overview

Latest activity by Jon Dennis Cruz
  • Jon Dennis Cruz created an article,

    How long will my batteries last?

    The batteries that came with the product should last about 6-8 months. You will get a notification when they are running low and need to be changed. See below for what that looks like (battery leve...

  • Jon Dennis Cruz created an article,

    How do I replace my batteries?

    To replace your batteries, slide the front of the sensor upwards (away from the sensor dome) and pull the front cover off. Pull the batteries out and replace them, ensuring the batteries are fresh ...

  • Jon Dennis Cruz created an article,

    Why is my app asking me to bypass my sensor(s)?

    If a sensor monitoring entry is left in the open position, the system cannot arm this sensor. You can either right the sensor and then arm your home or continue arming your home with the sensor ope...

  • Jon Dennis Cruz created an article,

    When would I use the Kangaroo button?

    Many people sleep with the home in Armed Doors and Windows mode. If your family is sleeping and you need to leave early for work, you can slip out without disarming and rearming, and without notifi...

  • Jon Dennis Cruz created an article,

    How can I change the monitoring mode of my Motion+Entry sensor?

    If you would like to change the monitoring mode of your sensor, for instance, if you selected entry only during setup but would now like to add the motion feature, you will need to reset the devic...

  • Jon Dennis Cruz created an article,

    What does "sensors left open" mean?

    You can check which of your sensors are open in the app. Open sensors will populate in a list you can access from the home screen.  

  • Jon Dennis Cruz created an article,

    What does "bypass mode" mean?

    If a sensor monitoring entry is left in the open position, the system cannot arm this sensor. You can either right the sensor and then arm your home, or continue arming your home with the sensor o...

  • Jon Dennis Cruz created an article,

    What does "arm-doors and windows" mean?

    Arm - Doors, and Windows means that your Motion+Entry sensors will only be monitoring entry. They will not monitor motion. This setting is best used for times that you are hanging out in the house...

  • Jon Dennis Cruz created an article,

    What does "monitoring mode" mean?

    If you would like to change the monitoring mode of your sensor, either from Motion Only to Motion+Entry or from Motion+Entry to Motion Only, you will need to reset the device and pair again.  

  • Jon Dennis Cruz created an article,

    How does the Motion+Entry sensor work?

    Your Motion+Entry sensor requires two pieces working together in order to monitor entry; the sensor itself and the accompanying magnet. When the sensor and magnet are separated, it alerts you of e...