Christine Picardal

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Activity overview

Latest activity by Christine Picardal
  • Christine Picardal created an article,

    Changing Phone Numbers

    Planning to change the phone number linked to your Kangaroo App? No worries! It's as easy as 1-2-3!Just follow the steps below to successfully change your phone number in-App:1. Open the Kangaroo A...

  • Christine Picardal created an article,

    Can I pause this feature?

    Definitely there's an option for you to pause the Road Safety and Rewards in-App.Just follow the steps below:1. Open the Kangaroo App. 2. Look into the Coverage Tab. 3. Check for Car Insurance, ont...

  • Christine Picardal commented,

    Hi there, egill_210! I am sorry to know that you are having issues on your Doorbell Camera. There might be some troubleshooting steps we need to do to have it back functioning again. The resetting ...

  • Christine Picardal commented,

    Hello Georgia Thompson. Please contact our Customer Support Hotline for better assistance as we do not offer troubleshooting steps over comment section, I am sorry. Support Hotline: 1-800-371-0097C...

  • Christine Picardal commented,

    Hi Melissa Marsalis. You may not have a Video Doorbell Camera (our newest device!) if it does not come with a charger. You may have the Doorbell Camera that works with 3 AA batteries instead.   

  • Christine Picardal created an article,

    What is cooldown time? How to change it for my Video Doorbell Camera? (with video)

    A cool-down period is the time after activity was sensed and an alert was sent to your phone. During this time, the Video doorbell Camera will not record or send alerts to your phone within a speci...

  • Christine Picardal created an article,

    How to customize motion detection settings? (with video)

    Customizing motion detection settings makes you control how far your device can cover motions. Here is how you can customize the motion detection settings of your Video Doorbell Camera: Open the K...

  • Christine Picardal created an article,

    Having trouble scanning the QR Code while pairing your Video Doorbell Camera? (with video)

    Having a hard time scanning the QR code? Cannot hear the chime during the QR Code scanning? The steps below can help resolve this issue! Step 1. Maximize the phone’s brightness.Since the QR Code wi...

  • Christine Picardal created an article,

    Are you having a hard time loading the live stream or recorded videos from your Indoor + Outdoor Camera?

    Are you having a hard time viewing the livestream from your Indoor + Outdoor Camera? Or is the livestream loading slowly? Not able to smoothly view the recorded videos from your device? Here are so...

  • Christine Picardal created an article,

    Indoor + Outdoor Camera did not automatically reconnect after power and/or internet outage?

    Have you had a power outage within your area? Or your Internet service provider recently had outages? These may cause your Indoor + Outdoor Camera to disconnect and go offline. Once the internet / ...